We are able to supply all of the technical services for the solutions we install. These include service and maintenance of the roadside components as well as operation of all point-of-sale and data center applications. We maintain strict service level agreements with our customers, who are able to rely on the perfect functionality of our solutions, the accuracy of all transactions, data integrity, and adherence to strict security requirements.
Our services in the area of commercial operation extend from issuing the relevant access devices, for example in the form of On-Board Units (OBUs) and transponders, to processing payments, including collection management, and providing all information systems necessary for implementation. We set up and operate the points of sale and online shops. We also provide call center services and manage websites and mobile apps for our customers.
• All services are tracked continuously on the basis of contractually agreed Key Performance Indicators (KPIs) and Service Level Agreements (SLAs).
Advances in technology, coupled with the rise of global standards and increased customer confidence in and acceptance of electronic payments, open up a range of opportunities for car park operators to streamline their operations while also enhancing the customer experience.
Provides a range of fixed, portable and mobile enforcement solutions which help to minimise revenue leakage. Enforcement utilizes the tolling technologies as classification and video (ALPR) and may be combined with DSRC to verify correct equipped vehicles in GNSS tolling systems
Radio-Frequency Identification readerUHF (RFID) and Automatic Number Plate Recognition (ANPR)-based solutions are particularly suited to urban environments, where tight geometries and lines of sight caused by buildings and other structures as well as vegetation are common
We offer world-class solutions in both these technologies but decisions over exactly which to use have to take into account many factors. Some of these include: